Segments

Contacts/Segments

Audience segments

Group customers automatically by purchase recency, order frequency, and spend.

Champions1,420
Champions & VIPs

Bought recently, buy often, and heavy platform utilization.

Loyal3,280
Loyal Customers

Consistent platform users with steady monthly engagement.

Promising2,190
Promising New Leads

Recently onboarded users exploring core workflows.

At980
At Risk / Churn Threats

Previously active users with no recorded events in > 30 days.

Dormant550
Dormant / Inactive

Zero activity in > 60 days. Candidates for win-back sequence.

Filter criteria

syncAutomatically updates audience cohort membership in real time.

Cohort members: Champions & VIPs

1,420 contacts meet these conditions
Live segment
ContactRecencyFrequencySpendTags
Sarah Jenkins
sarah.j@vertexcloud.com
2 days ago18 events$490vip
Alex Rivera
arivera@fintechpulse.io
4 days ago12 events$240fintech
Marcus Vance
marcus@growthmedia.co
6 days ago7 events$190growth